Jadu88 Privacy Policy

Jadu88 is an online gaming platform operated for players in Bangladesh. The Jadu88 platform is accessible at jadu88.app and through the Jadu88 mobile app. For the purposes of this Privacy Policy, "Jadu88", "we", "us", and "our" refer to the operator of the Jadu88 platform.

Jadu88 is the data controller for all personal information collected through the platform. This means Jadu88 determines the purposes and means of processing your personal data and is responsible for ensuring that data is handled in accordance with this Privacy Policy.

Jadu88 collects personal data in three ways: information you provide directly when registering or using the platform, information collected automatically when you use the platform, and information received from third parties such as payment processors.

Information you provide directly:

• Full legal name and date of birth
• Email address and mobile phone number
• Residential address
• Identity verification documents (national ID, passport, or driving licence) when requested
• Payment method details (bKash number, Nagad number, bank account details)
• Communications you send to Jadu88 support
• Responsible gaming preferences and self-exclusion requests

Information collected automatically:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, time spent on each page, and navigation paths
• Game activity including bets placed, games played, and session duration
• Login timestamps and frequency of access
• Cookie and session data (see Section 6)

Information from third parties:

• Transaction confirmation data from bKash, Nagad, Rocket, and bank partners
• Identity verification results from licensed KYC providers
• Fraud screening signals from payment security partners

Jadu88 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. The table below summarises the main uses of your data and the reason for each.

Jadu88 will never use your data for purposes that are incompatible with those listed above without first obtaining your explicit consent or being required to do so by law.

Jadu88 processes your personal data on one or more of the following legal grounds:

• Contract performance: Processing is necessary to provide the Jadu88 service you have signed up for, including account management, game access, and payment processing.
• Legal obligation: Jadu88 is required to collect and retain certain data to comply with anti-money laundering regulations, age verification requirements, and other applicable laws.
• Legitimate interests: Jadu88 processes some data — such as fraud detection signals and platform analytics — based on legitimate business interests, provided these do not override your rights.
• Consent: For marketing communications and non-essential cookies, Jadu88 relies on your explicit consent. You can withdraw consent at any time without affecting the lawfulness of prior processing.

Jadu88 does not sell your personal data. We share data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment processors: bKash, Nagad, Rocket, and banking partners receive the minimum data required to process your transactions. These partners are bound by their own privacy and security obligations.
• KYC and identity verification providers: Licensed third-party providers may receive your identity documents to verify your age and identity. These providers are contractually prohibited from using your data for any other purpose.
• Fraud prevention services: Anonymised or pseudonymised data may be shared with fraud detection partners to identify suspicious activity patterns across the industry.
• Legal authorities: Jadu88 will disclose personal data to law enforcement or regulatory authorities when required to do so by law, court order, or to protect the rights and safety of Jadu88 and its players.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be preserved.

Jadu88 uses cookies — small text files stored on your device — to make the platform work properly and to understand how players use it. We use three categories of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies without disabling the platform entirely.
• Analytics cookies: Used to collect anonymous data about how players navigate the Jadu88 platform. This helps us identify pages that are confusing or slow and improve the overall experience. Analytics cookies do not identify you personally.
• Preference cookies: Store your platform preferences such as language settings and display options so you don't have to set them every time you visit.

Jadu88 does not use advertising or tracking cookies. You can manage cookie settings through your browser. Note that disabling essential cookies will prevent you from logging in to your Jadu88 account.

Jadu88 retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The general retention periods are as follows:

• Account data: Retained for the duration of your account and for 5 years after account closure, in line with anti-money laundering record-keeping requirements.
• Transaction records: Retained for 7 years to comply with financial record-keeping obligations.
• Support communications: Retained for 3 years after the last interaction to allow for complaint resolution and quality review.
• Analytics data: Anonymised after 13 months and retained indefinitely in aggregated form.
• Marketing consent records: Retained for 3 years after consent is withdrawn as evidence of compliance.

When data is no longer required, Jadu88 securely deletes or anonymises it so that it can no longer be linked to you as an individual.

As a Jadu88 player, you have the following rights over your personal data. To exercise any of these rights, contact [email protected] with the subject line "Data Rights Request" and your account username.

• Right of access: Request a copy of all personal data Jadu88 holds about you. We will provide this within 30 days.
• Right to rectification: Request correction of any inaccurate or incomplete personal data. We will update records within 10 business days.
• Right to erasure: Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
• Right to restrict processing: Request that Jadu88 limits how your data is used while a dispute or correction request is being resolved.
• Right to data portability: Request your account data in a structured, machine-readable format so you can transfer it to another service.
• Right to object: Object to processing based on legitimate interests, including profiling for fraud detection purposes.
• Right to withdraw consent: Withdraw consent for marketing communications or non-essential cookies at any time.

Jadu88 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is conducted during the registration process and Jadu88 may request additional documentation at any time to confirm a player's age.

If Jadu88 discovers that personal data has been collected from a person under 18, the account will be immediately closed, all data will be deleted, and any deposits will be returned to the payment method used. If you believe a minor has registered on Jadu88, please contact [email protected] immediately.

Jadu88 takes the security of your personal data seriously. The technical and organisational measures we have in place include:

• TLS encryption for all data in transit between your device and Jadu88 servers
• AES-256 encryption for sensitive data stored at rest
• Role-based access controls limiting staff access to personal data on a need-to-know basis
• Regular penetration testing and security audits by independent third parties
• Two-factor authentication available for all player accounts
• Automated monitoring for unusual account activity and login attempts

Despite these measures, no online platform can guarantee absolute security. If you suspect your Jadu88 account has been compromised, change your password immediately and contact [email protected].

Jadu88 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last updated" date.

For significant changes that materially affect how your data is used, Jadu88 will notify registered players via email at least 14 days before the changes take effect. Continued use of the Jadu88 platform after the effective date of any changes constitutes acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically. If you have any concerns about changes to the policy, contact [email protected] before the effective date.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way Jadu88 handles your personal data, please get in touch with the Jadu88 privacy team:

• Email: [email protected]
• Subject line: "Privacy Policy Query" or "Data Rights Request"
• Live chat: Available 24/7 via the Jadu88 app and website
• Response time: Within 5 business days for general queries; within 30 days for formal data rights requests